📦 Shipping Policy

At Orthotherapy, we know fast, reliable delivery is just as important as great skincare — so we work hard to get your favorites to you as quickly as possible.

---

🚀 Fast-Track Items (Next-Day or 1–2 Day Shipping)

Some of our most-loved essentials are stocked and ready to go! These items are eligible for next-day or 1–2 business day delivery depending on your location. If it’s available for fast-track shipping, you’ll see it clearly labeled at checkout.

---

🧴 Specialty Items (3–7 Business Days)

For certain products, we need just a little more time. These are usually in high demand or require a quick hand-off from our sourcing partners.
We call them your "connected essentials" — and they’ll reach you within 3–7 business days, guaranteed.

We're committed to bringing you the world’s best skincare, even if it takes an extra day or two to get it right.

---

🔄 Order Processing Times

All orders are processed within 24 hours (Monday–Friday). Once shipped, you’ll receive a tracking number via email or SMS to follow your package every step of the way.

---

📍 Where We Ship

We currently ship nationwide across South Africa using trusted local couriers.

---

💬 Need Help?

If you have any questions about your delivery, feel free to contact our support team at support@orthotherapy.co.za — we’re happy to help.